What the Galaxy Note 7 Report May Say

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Samsung is due to reveal what went wrong with its Galaxy Note 7 on Monday January 23, 2017. The internet is awash with rumors generally fingering the battery as the culprit. The Wall Street Journal thinks the root cause was the battery sizes were irregular. This may have denied some batteries sufficient ‘sweat room’ to expand when in use, and especially when charging.

Recapping the Galaxy Note 7 Event Chain

Samsung released the Galaxy Note 7 on August 19, 2016 to rave reviews and exceptional demand. New features included more storage, improved water resistance, and a usb port. On September 2, 2016, the company suspended sales and recalled all stock sold. The reasons given were overheating batteries, fires, and explosions.

Then Samsung switched battery suppliers. It put pressure on the new one to reach full production because it needed new as well as replacement lithium batteries. These batteries also proved prone to overheating, fire and explosion. Samsung discontinued the Galaxy Note 7 on October 11, 2016 and initiated a total recall with compensation.

The Likely Road Ahead for Samsung

The Galaxy Note 7 was an exceptionally fine product. It could have set Samsung on a new trajectory had it succeeded. Instead, the rush to get back to market to stave off Apple and Google may have cost it dearly. The financial loss amounted to $5.3 billion. The reputation loss may turn out more severe because being in denial in the early stages set the stage.

Talk on the street corners of the internet are Samsung will launch an upgrade program. This will be for original Galaxy Note 7 buyers who swapped their phones for a Galaxy S7 or S7 Edge. It will have to act responsibly by admitting was caused the fires and explosions. However it is unlikely to give much proprietary information to its competition.

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Preview Image: Galaxy Note 7

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Richard

I tripped over a shrinking bank balance and fell into the writing gig unintentionally. This was after I escaped the corporate world and searched in vain for ways to become rich on the internet by doing nothing. Despite the fact that writing is no recipe for wealth, I rather enjoy it. I will not deny I am obsessed with it when I have the time. My base is Umtentweni in South Africa on the Kwazulu-Natal South Coast. I work from home where I ponder on the future of the planet, and what lies beyond in the great hereafter. Sometimes I step out of my computer into the silent riverine forests, and empty golden beaches for which the area is renowned. Richard Farrell

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