Call Toll Free: 1-888-755-7718

Top 8 Questions about

1. What is

UPS Battery Center Ltd. is a manufacturer of rechargeable, maintenance free, non-spillable, sealed lead acid batteries. We sell high quality batteries for uninterruptible power supplies, alarm systems, fire panels, emergency lighting systems, ebikes & much more. We have batteries for all makes and models of UPSs.

2. Where does ship from?

We ship from our Buffalo, New York warehouse.

3. How can I check on the status of my order?

Make sure you are logged in to your account, then click My Orders. Your order history is there, along with status and tracking information if the order has shipped.

4. What are your hours of operation?

Our website is open 24 hours a day, 7 days a week. Our office is open Monday through Friday 9:00AM to 6:00PM. We do our best to make sure we have emails answered 24 hours a day. If you need to get in touch with us please call 888-755-7718 or email us.

5. How does UPSBatteryCenter ship products?

We carefully and thoroughly package all of our items to make sure that nothing gets damaged in shipping. 

6. Where can I call for help?

You can call us toll free at 1-888-755-7718 and our customer service team would be happy to help you. We can help you find the right battery for your needs!

7. Can I get help by email?

Absolutely, we are here 24 hours a day to answer any questions you may have. Send as an email!

8. How do I return an item?

We understand that sometimes things don't work out and we're here to take care of you. You can send us an email or call us at 888-755-7718 to initiate a return. Check out the Return Policy here.

Contact us at or call us Toll Free at 1-888-755-7718